• 25+ years specialist abrasives experience

  • Free standard delivery over £50 + vat

  • Stuck? Call us on 01677 470795

Payments

How can I pay?

We accept most major credit and debit cards. Please be sure to provide the correct billing address your credit card has on file for you.  Incorrect information may cause a delay in processing your order.

All credit cards and cardholders are subject to validation checks and authorisation by your bank or card issuer. If the issuer of your payment refuses authorisation for payment of your order, we are not liable for any delay or non delivery of your order.

 

When will I be charged?

The full purchase price will be charged to your card upon placement of your order. Payment will be debited and cleared by Realex online payment services.

 

What about credit card security?  

All orders are encrypted to ensure safe transmission to us. We use secure server software (SSL) to ensure your information is safe and cannot be read.

You are entitled to cancel any payment due to be made in respect of your order in the event that you discover that your card has been used fraudulently by any unauthorised person to buy goods under this contract. Your card issuer will be liable to re-credit your debit, credit or payment card in respect of any sums already paid. If you do discover that fraudulent use has been made of your card you should immediately notify both Abrasive Finishing Systems Ltd and your card company with full details.

 

Switch Cards and Issue Numbers?

When using a Switch card please enter the long payment number (the longest number displayed in the centre of the card, not the smaller account number at the base of the card.)

You need only enter an issue number for a Switch card. If your Switch card has no issue number, like some Royal Bank of Scotland cards, then type in a dash "-".

 

What if I want to cancel my order?  

You have a right to cancel your order placed with us
until the goods have been packaged by us for despatch. Should you wish to cancel your order please contact our customer service number on 01677 470795 or email us at sales@abrasive-systems.co.uk immediately.

 

Refunds

For standard stock items if for some reason you are not happy with your Abrasive Finishing Systems goods or for manufactured items if the product has been made incorrectly then you have the right to return the goods within seven days of receipt.

All goods for return must be returned, unused, with the original packaging and with the packaging in a saleable condition. You will be required to arrange and pay for return of the goods.  When returning goods please include the original delivery note so that we can easily find your order and refund you accordingly.  No refunds can be given without return of the original goods supplied.

We recommend that you obtain proof of postage, as we cannot accept responsibility for goods lost in transit. Carriage costs can only be refunded where the goods are faulty.